FAQs

Q: What payment methods do you accept?

A: We accept various payment methods, including credit/debit cards, PayPal, and in some cases, cash on delivery.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on our website or the courier company's website.

Q: What is your return policy?

A: We offer a hassle-free return policy within a certain timeframe (usually 30 days) for most items. Please refer to our Returns & Exchanges page for detailed instructions on how to initiate a return.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.

Q: How can I contact customer support?

A: You can reach our customer support team via email, phone, or live chat. Our representatives are available to assist you with any questions or concerns you may have.

Q: Do you offer gift wrapping services?

A: Yes, we offer gift wrapping services for a small fee. Simply select the gift wrapping option during checkout, and your order will be beautifully wrapped and ready to gift.

Q: Are your products ethically sourced?

A: We are committed to ethical sourcing and responsible manufacturing practices. We work closely with our suppliers to ensure that our products meet the highest standards of quality and ethics.

Q: Can I change or cancel my order after it has been placed?

A: We strive to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, changes may not be possible.